Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What materials do you use in your garments?
CLAE prioritizes premium, sustainable materials including organic cotton, recycled polyester, and ethically sourced wool to ensure durability and style.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page.
How should I care for my CLAE clothing?
To maintain the longevity of your garments, we recommend following the specific care instructions on the inner label, typically involving cold washes and air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.